ElecQUA Policy

ElecQUA Co., Ltd. Terms of Use for ElecQUA Services

Article 1 Purpose

These Terms establish the rights, obligations, and responsibilities of ElecQUA Co., Ltd. (hereinafter referred to as the Company) and users in connection with use of the product-linked services provided by the Company through the ElecQUA application.

Article 2 Definitions

  1. App means the ElecQUA application provided by the Company.
  2. Service means the functions provided through the App for registering, checking the status of, configuring and controlling the Company’s products and for providing related information.
  3. User means a person who agrees to these Terms, logs in, and uses the Service.
  4. Account means information linked through Google, Apple, or another authentication method supported by the Company for user identification and login.

Article 3 Application and Amendment of the Terms

  1. These Terms apply when they are published in the App or on the Company’s website and the User agrees to them.
  2. The Company may amend these Terms to the extent that the amendment does not violate applicable laws and regulations.
  3. When amending these Terms, the Company will publish or notify Users of the effective date and details of the amendment in the manner and for the period prescribed by applicable laws and regulations.

Article 4 Service Description and Conditions of Use

  1. The Company provides services for registering, checking the status of, configuring and controlling supported products and for providing related information.
  2. Use of the Service requires a supported product, an Account, a compatible device, and an internet connection.
  3. Sensor readings, information displayed in the App, and remote-control results may be delayed or may differ depending on product status and the communications environment.
  4. When third-party services such as Google or Apple login or AccuWeather weather information are used, the relevant provider’s terms of use and privacy policy may also apply.

Article 5 Modification, Suspension, and Termination of the Service

  1. The Company may modify, suspend, or terminate all or part of the Service at any time without prior notice when there is a business, operational, or technical need, a security issue, maintenance, a malfunction, a communications or external-service failure, a change in applicable laws and regulations, force majeure, or another such reason.
  2. The Company is not liable for damage incurred by a User or third party as a result of modification, suspension, or termination of the Service.
  3. When advance notice is possible, the Company may provide notice through the App or website. Failure to provide notice does not affect the validity of the modification, suspension, or termination of the Service.
  4. If the Company terminates the Service, personal information is handled in accordance with the Privacy Policy.
  5. The Company may end support for older versions of the App or firmware.

Article 6 Accounts and Termination of the Service-Use Agreement

  1. Users must manage their login methods securely and must notify the Company if they become aware of unauthorized use by a third party.
  2. A User may terminate the service-use agreement by applying for membership withdrawal in the App. Deleting the App alone does not constitute membership withdrawal.
  3. When both the last App login and the last server communication by the last registered product have been inactive for two years, calculated from whichever of those two events occurred more recently, the Company terminates the service-use agreement for the long-inactive Account and automatically deletes the Account and linked information.
  4. Persons under 14 years of age may not register for the Service.

Article 7 Prohibited Conduct by Users

Users must not engage in any of the following conduct:

  1. Registering or using another person’s Account or product without authorization
  2. Interfering with the normal operation of the Service or product or exploiting a security vulnerability
  3. Entering false information or infringing the rights of the Company or a third party
  4. Using the Service for a purpose that violates laws or regulations
  5. Reproducing, modifying, or selling the Service itself, or providing it to a third party for commercial purposes, without the Company’s prior permission

The Company may restrict use of the Service according to the severity and urgency of a violation.

Article 8 Protection of Personal Information

The processing and protection of personal information are governed by applicable laws and regulations and the Company’s Privacy Policy.

Article 9 Intellectual Property Rights

Intellectual property rights in the App, software, designs, documents, and content provided by the Company belong to the Company or the lawful right holder. Users may not reproduce, distribute, or modify them beyond the extent necessary to use the Service.

Article 10 Liability

  1. The Service is provided on an as-is and as-available basis.
  2. The Company makes no express or implied warranty regarding the safety, accuracy, completeness, reliability, or continuity of the Service; that the Service will be free from errors or failures; that it will be fit for a particular purpose; or that the User will achieve an expected result.
  3. The Company is not liable for any direct, indirect, incidental, special, or consequential damage resulting from use of or inability to use the Service; a failure of a communications network, power supply, device, or external service; unauthorized use or alteration of data by a third party; loss of data; a User’s misunderstanding; or a cause beyond the Company’s control.
  4. The damage described in the preceding paragraph includes damage to an aquarium or aquatic life, loss of profits, loss of data, interruption of business, and other property damage.
  5. Users bear the risks associated with use of the Service and must directly check the water temperature and product operating status rather than relying solely on the Service.

Article 11 Governing Law and Dispute Resolution

  1. These Terms are governed by the laws and regulations of the Republic of Korea.
  2. If a dispute arises, the Company and the User will consult with each other in an effort to reach an amicable resolution.
  3. If the dispute cannot be resolved through consultation, the court having jurisdiction over the Paju area will be the court of first instance.
  4. If any provision of these Terms is invalid or unenforceable, the remaining provisions remain in effect.

Article 12 Company Contact Information

  • Company Name: ElecQUA Co., Ltd.
  • Representative Director: Han-Choon Lee
  • Address: Room 833, Unjeong Hangang Duclasse, 107 Garam-ro 116beon-gil, Paju-si, Gyeonggi-do 10896, Republic of Korea
  • Telephone: 031-945-2293
  • Email: info@elecqua.co.kr

Addendum

These Terms take effect on September 13, 2026.